
It is a challenge getting students to higher levels
in listening. Teachers typically assign a lot of listening practice and
answering comprehension questions in the hope and expectation that these types
of activities will help their students develop the skills needed. In this
article, we suggest a supplement to the comprehension approach, offer 11
practical strategies that focus on the process of listening, and encourage
active listening to help students develop their listening skills.
Are You Testing or Teaching Listening Skills?
How do teachers typically teach listening? From our
experience, most instructional listening activities focus on testing students’
listening comprehension rather than providing instruction to help them in word
recognition or comprehension. The teaching of listening typically has students
do some prelistening, then listen to a passage, answer content questions, fill
in the blanks with missing words/phrases, transcribe a segment of the passage,
or get the gist. All are valuable and useful activities, but such an approach
overlooks the challenges that students face while listening and may not help
them improve their listening skills.
Instructional activities consisting of a cycle of
listening, answering questions, and checking answers are really just testing
listening comprehension and do not help students learn how to develop their
listening skills and improve their listening abilities. It benefits learners if
teachers adopt a more balanced second (or additional) language instructional
approach that includes both process and product-oriented listening instruction
that teaches learners how to regulate their listening comprehension in addition
to assessing their listening skills (Vandergrift & Goh,
2012).
Compensatory Strategies
In addition to not being able to recognize or
comprehend the words they hear, multilingual learners often struggle with
listening because they do not apply “compensatory” strategies (Field, 2008).
Some examples of those strategies that would enable listeners to successfully
comprehend a passage include
- applying background knowledge,
- recognizing text types, and
- focusing on stress and intonation.
It is important to direct learners’ attention to
specific areas of the listening text for specific purposes. The goal is for the
students to gain a deeper understanding beyond basic comprehension, and, in the
process, develop their listening skills. The 11 strategies described in this
article are divided into two phases: the structured preview phase and the
selective strategic listening phase. For selected examples of these activities,
along with graphic organizers, see the Appendix.
Structured Preview Phase
Think of the structured preview phase as a movie
trailer that consists of a series of selected scenes from the film with the
purpose of attracting an audience. These excerpts are usually drawn from the
most exciting, funny, or noteworthy parts of the film, but they are shown in
abbreviated form and usually without producing spoilers. Similarly, the
structured preview phase of a listening passage consists of a series of
selected strategies that set up students’ expectations, motivate them, and give
them a focus for listening. The structured preview phase strategies help
learners adjust to the speaker’s voice, intonation, and pitch and also helps them
use cues to predict contextual meaning, establish emotional connotations, raise
awareness of sociocultural subtext, and attend to functional grammar.
Strategy 1: Adjusting to the
Speaker’s Voice and Preview of Content
Have students listen to the first few seconds of a
listening passage while reading the corresponding transcript. They guess what
the passage is about and share their answers with peers. Vandergrift (2004)
explains that the first few seconds of any listening text are challenging for
language learners. Inexperienced listeners need to adjust to the speaker’s
voice (articulation of sounds, stress, pitch range, loudness). This strategy
also previews the type of vocabulary, grammatical structures, and linguistic elements
that students will hear in the passage. The preview helps students employ
content and linguistic background knowledge to facilitate comprehension.
Strategy 2: Predicting Emotional
Overtone
Emotions are expressed differently by speakers from
various language and cultural backgrounds. “Cultural differences in emotions
appear to be due to differences in event types or schemas, in culture-specific
appraisal propensities, in behavior repertoires, or in regulation processes”
(Mesquita, 2003).For example, emotions of despair, happiness, depression, or
anger expressed by an American individual are different from those expressed by
an Arab, Korean, or Chinese individual. Identifying the emotional status of a
speaker helps students understand the speaker’s intentions and attitude.
In this activity, have students listen to several
short segments while reading a script. As they listen, have them identify and
underline the content words spoken with the highest stress. They should guess
the reason for the speaker stressing those words and mark the speaker’s
emotions on an emotional status chart (see the example in the Figure). The
chart helps students to determine when the speaker is active, passive,
positive, or negative in delivering the message. (An internet search of
“emotional status chart” will show you a variety of formats.)
Strategy 3: Raising Awareness of
Cultural Elements
In this strategy, you select social, cultural, or
historical references included in a passage and ask your students to guess the
implication of each or search them on the internet. Students share their
information. Cultural elements can be places, events, social activities,
celebrations, and so on. This strategy helps students enhance their background
knowledge and situate a text in a sociocultural context, thereby improving the
meaning-making process when listening to the entire listening
passage.
Strategy 4: Attending to Functional
Grammar
This strategy directs students’ attention to the
role of grammar in building the meaning of a listening text. Listen to the text
and identify the common grammatical features used by the speaker. (The grammar
features form an essential component in constructing the intended meaning of
the text.) Have students listen to short segments that include the common
grammatical feature(s), and then have them transcribe the sentences, identify
the common grammatical features used, and indicate the intention of the speaker
for using them.
Selective Strategic Listening Phase
So far, we have focused on strategies that could be
used in the structured preview phase. In the selective strategic listening
phase, students delve more deeply into the content of the listening passage.
Knowing your students and your listening text, you decide on the most
appropriate strategies to be used.
Strategy 5: Building a
Storyline
This strategy is useful for listening passages that
include a sequence of events, such as authentic news reports and stories.
Students listen to the passage and use a graphic organizer to indicate the
chronological order of all events stated or inferred: what happened first,
next, last.
Strategy 6: Paraphrasing to
Understand Inferencing
For this strategy, select a few key sentences from
the listening passage and paraphrase them with the same words but different
word order—and hence different meanings. Students listen to the corresponding
original sentences, read the paraphrased sentences, and indicate which ones
mean the same and explain why. This strategy helps students understand nuances
and shades of meaning with a focus on syntactic formations.
Strategy 7: Recognizing Odd
Transcription
Prepare a partial transcript of a passage and alter
selected words or phrases. The new version has to make sense so that the
changes are not too obvious. The key is that the altered transcript must be
comprehensible. Students listen and underline the odd transcription while
listening. Next, they listen for a second or third time to correct the
transcription.
Strategy 8:
Paragraphing
Audio or video presents ideas in chunks—or
hypothetical paragraphs. Each “paragraph” provides a specific meaning that
contributes to the overall contextual meaning. In this strategy, students
listen to a passage and, whenever they think the speaker is starting what seems
to be a new paragraph, write three or four words that they can hear. Allow
students to listen to the passage again, check their paragraphs with one
another, examine how each paragraph is linked to the previous one, and make
brief notes about what the speaker is saying in each paragraph. Students may
need to listen to the passage several times to complete the task. This strategy
helps students follow the speaker’s development of thoughts.
Strategy 9: Distinguishing Between
Facts and Opinions
For this strategy, use a graphic organizer with two
columns: facts vs. opinions. Have students listen to an excerpt from the
passage and compose a list of facts and opinions. Then let them explain their
answers.
Strategy 10: Identifying
Referents
Almost all pronouns challenge inexperienced
listeners. They are difficult to detect in speech and it is difficult to track
their referents, especially if they appear attached to verbs, nouns, particles,
or prepositions. To help students identify the referents of pronouns, have them
listen to a passage, read transcripts of short extracts where pronouns are
used, and write the referent of each as indicated in the listening
passage.
Strategy 11: Building a Comprehensive
Summary
Teachers often ask students to listen to and summarize
a passage, overlooking the difficulty of the summary task. Summarizing requires
grasping the meaning; identifying key points; and restating them simply,
briefly, and accurately. This is a difficult listening task for inexperienced
multilingual learners. In this strategy, using a graphic organizer (see the
Appendix), students listen to a text in segments, each represented with a box,
and take notes in the box to specify the main idea of each segment. They may
need to listen repeatedly to add more information and build a comprehensive
summary.
Conclusion
Listening comprehension is a huge challenge:
The effective listener must comprehend the text as
they listen to it, retain information in memory, integrate it with what
follows, and continually adjust their understanding of what they hear in the
light of prior knowledge and incoming information. The processing imposes a
heavy cognitive load on listeners. (Thompson, 1995)
How can we help our students to be better
listeners? By helping them to be better prepared: They don’t have to understand
everything in the beginning. Draw their attention to specific areas of the text
for specific purposes. If we train our students to be active listeners by using
strategies in which they have to do something that gives their full attention
to the audio text, we can encourage active listening and help them develop the
practical listening skills they need to communicate in the real world.
References
Field, J. (2008). Listening in the
language classroom. Cambridge University Press.
Mesquita, B. (2003). Emotions as dynamic cultural
phenomena. In R. J. Davidson, K. R. Scherer, & H. H. Goldsmith (Eds.), Handbook of affective sciences (pp. 871–890). Oxford
University Press.
Thompson, I. (1995). Assessment of second/foreign
language listening comprehension. In D. J. Mendelsohn & J. Rubin
(Eds.), A guide for the teaching of second language
listening (pp. 31–58). Dominie Press.
Vandergrift, L. (2004). Listening to learn or
learning to listen? Annual Review of Applied Linguistics,
24, 3–25.
Vandergrift, L., & Goh, C.
(2012). Teaching and learning second language listening:
Metacognition in action. Routledge.
Jon Phillips is currently a senior faculty development specialist at the Defense Language Institute Foreign Language Center (DLIFLC) in Monterey, California, USA. Previously, he worked with Peace Corps in Ghana and Nepal; World Learning in Indonesia, Thailand, and Bangladesh; Egypt’s Binational Fulbright Commission; America-Mideast Educational and Training Services (AMIDEAST) in the UAE; the Center for International Education; Care International; American Institutes for Research (AIR); and U.S. State Department’s English Language Specialist Program in Kenya and South Sudan.
Federico Pomarici is a senior faculty development specialist at the Defense Language Institute in Monterey, California, USA. He has taught Italian language and has worked in private and public educational environments, such as Oxford University Press, Middlebury College, and Monterey Institute of International Studies. He enjoys active life and the outdoors.
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