When Professor Michael Bruening of Missouri University of
Science and Technology sang the instructors’ version of Gloria Gaynor’s “I Will
Survive” on YouTube, his lyrics hit a deep and sensitive
nerve. At Cornell’s Center
for Teaching Innovation, a group of instructors in the International
Teaching Assistant program took on the task of transitioning
from face-to-face to online remote teaching. Here, several international
teaching assistant (ITA) instructors discuss their insights regarding
the brave new world of online teaching for ITA programs.
Am I Becoming a Digital Native?
Alice Wu
As a self-described technophobe, the COVID-19 quarantine and
subsequent necessity of having to quickly learn how to both record and
teach online classes felt extremely daunting. Not only did we have to
use an unfamiliar program (Panopto) to record lectures
for asynchronous classes, we also had to prepare to teach our students
in synchronous classes using Zoom, which involved screen-sharing
PowerPoints and putting students into breakout rooms. In addition, we
had to do it all in just a couple of short weeks before classes resumed!
After several trial-and-error attempts to use Panopto, I figured out
how to record a successful video, and these are some tips I found
helpful as I embarked on this journey:
- Utilize the resources around you: Take advantage of
webinars, quick guides, tech support, and knowledgeable colleagues.
-
Take the plunge and record a sample video—then watch,
critique, and take notes on how to improve the next one. (Suggestions:
pick a good background, look directly at the camera, smile, and make
sure to include sufficient lighting—either natural or indoor).
-
Print out the PowerPoint three slides to a page and write a few key points for each slide.
-
Run through the lecture a couple of times with your
PowerPoint notes before recording so you will know where each section
begins and ends.
-
Turn on a timer to keep track of how long you have been speaking and keep it under 10 minutes.
Though we had been concerned about how our very interactive
classes would translate to an online environment, most students were
punctual, eager to interact, and seemed quite comfortable in their Zoom
classes. One student commented that our classes were “enjoyable, even
joyful.” In fact, Zoom now just seems like the normal way to speak, and I
have begun dreaming about PowerPoint and Zoom. They say that when you
start to dream in a second language, you are starting to master it.
Maybe that means I am now on my way to becoming a digital
native!
Balancing Relevance With Empathy
Caroline Mrozla-Toscano
Now that we are in the midst of a worldwide pandemic, it may
seem natural to want to engage our ITAs in questions about the
coronavirus. After all, what topic could be more relevant and engaging
at the moment? Before asking students to engage in a discussion about
COVID-19, however, it is necessary to understand just how emotionally
distressing this and other topics may be for some learners.
This brings up a compelling conundrum: Which topics are
appropriate for building ITAs’ English proficiency, and which ones may
be a trigger? Even the slightest allusion to a sensitive topic can
activate distressing thoughts in the learner’s mind.
According to trauma-informed educational practice, trauma has
many sources, including societal and historical/generational trauma and
personal experiences. As a result, it is important to understand
students’ individual and collective contexts when engaging in topic
discussion. If an instructor notices that a topic is triggering for a
student, there are certain techniques that can be used to de-escalate
the trigger (from Sound Discipline, 2016):
- Watch for verbal and nonverbal signs of stress, including
disjointed speech, facial expressions, and eye movement that indicate
anxiety.
-
Try not to “mirror” the student’s behaviors. People tend
(via mirror neurons) to copy others’ behaviors, but this can further
escalate the student’s stress level.
-
Remain calm and move/speak slowly. This will help the student to “mirror” you.
-
Listen as much as possible and use attending behaviors
(e.g., nodding, smiling) to communicate that you are giving undivided
attention.
-
Let the student take a “cool-down” break if needed.
-
Engage the student individually, and suggest simple tasks to
engage the cortex and distract the student’s attention away from the
triggering event. For example, ask the student to spell out a word or
take a deep breath and count to 10.
-
Ask the student what you can do to help once the situation is de-escalated.
The learning space should be as nonthreatening and welcoming as
possible. It is only then that the cognitive and emotional realms can
work in tandem to promote student learning.
The Reality of Remote Learning
Mila Veshcherevich
Teaching is an occupation that requires knowledge, expertise,
quick thinking, patience, and sensitivity, among other skills and
characteristics. Recently, technological prowess has been added to the
list. Since the COVID-19 pandemic and the transition to online
instruction, educators of all levels have been forced to learn new
skills and become experts in an array of classroom technologies. The
trick has been to have technology working for us instead of getting in
the way of our classroom routines. Fortuitously, some of the online
tools, like Zoom, align quite nicely with our classes:
- In my context, we had been using Zoom this past year for
individual and paired meetings with our students outside the classroom,
which we continue doing.
-
During our classes, however, we had always used PowerPoints
to move from one speaking activity to another. Now, this is done via
Zoom, and we share our screens with the slides.
-
The majority of our classroom activities are done in pairs.
We have been able to continue to do this by utilizing breakout rooms on
Zoom. Moreover, it saves time when you need to switch partners.
Instructors can easily facilitate these activities through the Recreate
Rooms feature.
-
Breakout rooms created automatically help move the class
along smoothly during a think-pair-share activity. The option of
assigning students to the breakout rooms comes in handy if you want to
ensure students are in specific discussion groups.
-
Most classes have had an undergraduate student to help out
with the discussions. They have reported that the breakout rooms allow
for quick access to providing feedback to pairs.
In general, Zoom has provided us with a sense of face-to-face
interaction with our students and has allowed us to build connections
with them. While we might have assumed that it would be impersonal, remote teaching has enabled us to continue to build
rapport with our students to foster a productive learning environment.
Work-Life Balance: Reimagining Space and Time
Jayasri Srinivasan
As my colleagues have described, switching to online teaching has given us a host of
new opportunities to upgrade our technology skills, teach
creatively, develop a flexible outlook, and cultivate an adaptability
that comes from dealing with unexpected glitches, both real and virtual.
Perhaps this shift to remote teaching can also serve as a pause to
reexamine our notions of work-life balance.
As our Zoom spaces have expanded outwardly, our physical spaces
keep us contained within walls, and in near constant proximity to our
partners and children, pets, and plants. While teaching, I’m often aware
of the low-level domestic chatter around me, and any boundary between
my teaching and personal space is a purely imagined one! I am
continually learning about new concepts of the space-time continuum and
how they often seem to weave together into a seamless blur.
The reality is that all of us are exploring new ways of
juggling work and play, creating new routines to stay grounded in the
midst of an amorphous future and finding new ways of nurturing
connections with our partners, families, and friends. In this search for
a new normal, it helps to take each day as it comes and regard every
setback as a learning opportunity. After all, the world is at our
fingertips.
Summary
Taken together, the preceding insights represent interesting
lessons we have learned from our transition to emergency remote
teaching. Although we had already used the online space for some
activities, we learned a great deal more about the pedagogical and
affective issues associated with a completely online context in the
midst of a pandemic. As we adjust to a possible new normal of online
instruction, it is more important than ever before for us to learn from
one another and foster a connected learning ITA program community. Even
if we may not all be in the same boat, we are all in the same storm.
References
Bruening, M. (2020, Mar 6). I Will Survive, Coronavirus version for teachers going
online. YouTube. https://www.youtube.com/watch?v=CCe5PaeAeew
Sound Discipline. (2016). Building resiliency:
Working with students exposed to trauma. http://www.k12.wa.us/GATE/SupportingStudents/pubdocs/2016April/BuildingResiliency.pdf
Dr. Caroline Mrozla-Toscano is a former teaching
support specialist at Cornell’s ITA Program. Her academic interests
include affective considerations in second language acquisition,
trauma-informed educational practice, and implicit bias in the
classroom.
Alice Wu teaches in the ITA Program in Cornell's Center for Teaching Innovation. Her special interests include intercultural
communication and cross-cultural transitions.
Mila Veshcherevich is an instructor in the ITA
Program at Cornell's Center for Teaching Innovation. Her other interests
include teaching Russian.
Dr. Jayasri Srinivasan is an instructor with the ITA
Program at the Center for Teaching Innovation. Her other interests
include counseling and learning new languages. |