In Europe, most nations have military language schools or
language programs in which English is taught. Proficiency in English is a
requirement for many military officers because English is the lingua
franca of international military operations and peacekeeping missions.
My organization, Partner Language Training Center Europe, in
Garmisch-Partenkirchen, Germany, has the privilege of working with
military language teaching specialists throughout Europe. While we
traditionally focus our professional development opportunities on
classroom teachers and test developers, we realized that we had been
overlooking a critical population, the language program administrator
(LPA).
Military LPAs range from the commandants of military language
schools with multiple departments to heads of smaller programs with
fewer than 50 students per year. In general military LPAs are appointed to their positions without any preparation
for their duties and, as a result, they may feel ill-equipped for their
jobs. While they may be either military officers or civilians
themselves, their environment is purely a military one. The student
population is military, with military-specific requirements for learning
English. The majority of the English teachers, on the other hand, are
civilians with university degrees in English or related fields and have
little exposure to military contexts.
In 2014, our language center hosted a 5-day conference for 11
military LPAs from Armenia, Azerbaijan, Bulgaria, Georgia, Moldova,
Slovenia, and Turkey. The goal of the conference was to discuss common
challenges and concerns and to learn from each other. The conference
format followed a military style and included briefings by the
participants on their national language programs, presentations on
designated topics, panel discussions, and focus groups.
Using input from those military LPAs planning to attend the
conference, the following conference topics were identified:
- Faculty hiring practices
- Program design and development
- Effective and efficient use of language training resources
- Conducting special classes (e.g., military English)
- Class scheduling practices
- Faculty development
- Program evaluation
- Language program structure within a military organization
Conference Participants
Of the 11 LPAs at our conference, 9 were military officers and 2
were civilians. Only two of the nine military officers, both from
Bulgaria, did not have a background in language teaching before becoming
commandants of language schools. The civilians, both from the republic
of Georgia, started as English language teachers and were promoted to
their positions as LPAs. No one in the group received any kind of
training in language program administration.
Military vs Civilian Language Program Administration
During the conference we examined whether military LPAs
approached their jobs in particular ways and if a military background
might have an influence on managerial styles. We considered four
aspects: 1) responsibilities as LPAs, 2) workplace challenges, 3)
managerial soft skills, and 4) military vs civilian leadership
principles. This was accomplished by means of questionnaires followed by
discussions in focus groups. The following is a summary of the
methodologies used and findings of each aspect we analyzed.
1. Responsibilities as Language Program Administrators
Methodology: Conference participants completed a 20-item
questionnaire based on a longer “Language Program Administrators’
Responsibilities Questionnaire” (Bailey & Llamas, 2012, p.
33–34) and discussed the results, found in Table 1.
Table 1. Results of the
military language program administrators’ responsibilities
questionnaire
_____________________________________________________
|
Most Important Responsibilities
_____________________________________________________ |
Supervise and evaluate teachers and/or support staff |
Determine and reevaluate language program goals and objectives |
Revise or develop curricula to meet program goals and objectives |
Evaluate overall program effectiveness |
Test and place students |
Provide sufficient suitable materials |
Hire teachers and/or support staff
_______________________________________________________ |
Least Important Responsibilities
_______________________________________________________ |
Develop and maintain program budgets and monitor program expenditures |
Develop directives, procedures, or ministerial orders |
Establish and maintain linkages
between the language program and other departments |
Develop work plans for employees
________________________________________________________
| Discussion highlights: After compiling the responses of the
military LPAs, we compared them with the research findings reported by
Bailey and Llamas (2012). Interestingly, the military LPAs’ rankings of
most and least important responsibilities were quite consistent with
those of the 200 civilian LPAs in the previously-mentioned survey. It
appears that the responsibilities of LPAs in the military and civilian
language programs are not too different.
2. Workplace Challenges
Methodology: Participants completed a 10-item questionnaire to
identify their perceived challenges and discussed the results, found in
Table 2.
Table 2. Results of the
workplace challenges questionnaire
________________________________________________________
|
Biggest Challenges
________________________________________________________
|
The number of interruptions during my average day |
The amount of time I have to accomplish the mission |
The amount and quality of technology available |
The amount and quality of technological support
________________________________________________________
|
Least Problematic
________________________________________________________
|
The performance of faculty/support staff |
The amount of instructional material that is available |
The amount and quality of communication within my department |
The qualifications of faculty members in my department
________________________________________________________
| Discussion highlights: Identifying the challenges of their job
was a thought-provoking experience for the military LPAs. They were
appreciative of the activity as well as the chance to discuss each
others’ challenges, commenting that it allowed them to reflect on their
own challenges and how they manage their time, efforts, and attention.
One challenge, not on our questionnaire but raised by several military
LPAs, was having little control over “additional duties,” particularly
interpreting and translating, the covering of which occasionally caused
them to cancel classes.
3. Soft Skills
Methodology: Participants completed a 10-item questionnaire
ranking soft skills in terms of their importance in their jobs and
discussed the results, found in Table 3.
Table 3. Results of the soft skills questionnaire
________________________________________________________
|
Most Important
________________________________________________________
|
Team building skills |
Interpersonal communications |
Decision making/negotiating |
Leading and managing change |
Leadership |
Supervision/mentoring |
Conducting effective meetings
________________________________________________________
|
Least Important
________________________________________________________
|
Public speaking |
Strategic planning
________________________________________________________
|
Discussion highlights: Because several of the military LPAs
were not familiar with the concept of soft skills, a minilesson by one
of the conference participants served as a good starting point before
completing the questionnaire. Our discussion of the results was quite
lively. With only two exceptions, military LPAs felt all the soft skills
were important.
As for the rationale for why public speaking and strategic
planning were rated the lowest, the military LPAs had good
explanations.
On public speaking, one commented:
In the military, we get a lot of experience giving military
briefings. In my previous military assignments, I gave military
briefings all the time. Now, as the head of the language center, I do
not have the same speaking requirements.
Regarding strategic planning, most military LPAs remarked that
higher authorities in their military organizations were responsible for
all strategic planning and that it was their role just to implement the
plans.
4. Military vs Civilian Leadership Principles
Methodology: Participants compared the two sets of leadership principles shown in Table 4.
Table 4. Military vs Civilian Leadership Principles
________________________________________________________
|
11 Principles of Military Leadership
(Deierlein, 2014) |
1. Know yourself and seek self-improvement |
2. Be technically and tactically proficient |
3. Develop a sense of responsibility among your subordinates |
4. Make sound and timely decisions |
5. Set an example |
6. Know your people and look out for their welfare |
7. Keep your people informed |
8. Seek responsibility and take responsibility for your actions |
9. Ensure assigned tasks are understood, supervised and accomplished |
10. Train your people as a team |
11. Employ your team in accordance with its capabilities
________________________________________________________
|
7 Guiding Principles of Effective Leadership
(Christison & Murray, 2009, p. 29–30)
________________________________________________________
|
1. Be an achiever |
2. Be pragmatic |
3. Practice strategic humility |
4. Focus on the customer (students, stakeholders) |
5. Be committed |
6. Learn to be an optimist |
7. Accept responsibility
________________________________________________________
| Discussion highlights: The military officers, who had had
leadership training in their professional careers, were pleasantly
surprised to discover many more similarities than differences between
the military and civilian leadership principles. When asked if military
LPAs have an advantage of over their civilian counterparts, one officer
responded:
Yes, as a military officer, I have an in-depth understanding of
my military students. I also can be more effective mentoring those
teachers who are also military officers.
Another commented:
My military background has made me more organized and
proactive. It has strengthened my leadership and decision-making skills.
Conclusions
Although this survey of military LPAs was small in scope, it
was nonetheless reasonably representative, providing a glimpse into the
practices at military language schools. Conference participants
concluded that even though their military student populations are
unique, both military and civilian LPAs have much in common.
References
Bailey, K. A., & Llamas, C. N.
(2012). Language program administrators’ knowledge and skills. In M.
Christison & F. L. Stoller (Eds.), A handbook for
language program administrators. (2nd ed., pp.19–34). Miami
Beach, FL: Alta Book Center.
Christison, M., & Murray, D. E. (Eds.). (2009). Leadership in English language education: Theoretical
foundations and practical skills for changing times (2nd
ed.). New York, NY: Routledge.
Deierlein, T. (2014). 11 timeless principles of
leadership (US Army 1948). Retrieved from
http://combatleaders.com/2014/06/05/june-2014-11-timeless-principles-of-leadership-us-army-1948/
Ms. Peggy Garza is the chair of the English
Language Programs Department in the Partner Language Training Center
Europe, located at the George C. Marshall European Center for Security
Studies in Garmisch-Partenkirchen, Germany. She also presently serves as
the secretary for NATO’s Bureau for International Language
Co-ordination (BILC). |