COVID-19 has presented an unprecedented challenge
to educational institutions around the world as lockdowns, social distancing,
and home quarantines have forced teaching and learning into virtual spaces.
Many teachers, unaccustomed to online instruction, have been scrambling to
prepare and teach classes across multiple platforms; many students have been
struggling, too. Students from low-income families, for instance, may be
excluded from learning in this new paradigm for want of the required
technology.
Similarly,
students with disabilities may face additional barriers presented by the
virtual learning format. Students with hidden disabilities, those that are not
immediately apparent to others, have particular risks. Without the ability to
know what barriers our students may be facing in online instruction during this
world-historical event, it is especially important for teachers to assume the
presence of any and all barriers and to prepare their lessons accordingly. This
time before the start of the fall semester affords an opportunity to reflect on
what we’ve recently learned about virtual teaching, and to continue improving
our instruction in this new format by creating inclusive lessons and
materials.
The
following guidelines will help you prepare to create an inclusive online
classroom. These guidelines are largely modified from Grace and Gravestock
(2009) and Evans, Broido, Brown, and Wilke (2017), with additional
considerations to account for more recent technological developments in the
current educational landscape.
At the Outset of the
Course
Provide
Information: Provide your contact information and make it clear
that you can provide further accommodations upon request if students are having
difficulty for any reason. This will hopefully help students with disabilities feel
comfortable approaching you and asking for any specific support to help them
learn more effectively in your course.
Identify
Resources: Be ready to identify institutional resources to which
you can direct students with disabilities who require out-of-class support for
their learning. These may include counseling centers, disability support
offices, or other such resources, depending on the particulars of your teaching
context.
Be
Humble: Maintain your humility and keep in mind that you may not
be able to fully understand the challenges some of your students are facing in
their new learning environment.
Materials
Guidelines
Text Considerations: To
Do
Offer alternative text for
images and graphics and name them clearly with the appropriate format (e.g.,
“homework.txt”). This is because text descriptors allow conversion to other
formats (e.g., Braille or read-aloud assistive technology) for students with
visual impairments or dyslexia.
Provide text for audio or
video media. This can be in the form of captioning or transcripts.
Use sans-serif fonts in
11-point font size or higher, minimize use of different fonts within a single
document, left-align paragraphs, and use wide spaces between paragraphs and
lines to make reading easier for students with dyslexia.
Text Considerations: To
Avoid
Avoid content that flashes
more than three times in a 1-second period. This will remove a major barrier
for students with photosensitive epilepsy.
Avoid
excessive use of italics, underlining, and words in all-caps. Bold is less
problematic. This will help students with dyslexia and visual processing
disorders to read and comprehend the text.
Avoid using color-coding to
convey information, and avoid red and green text altogether, to remove these
barriers for students with colorblindness.
Organization and
Presentation Considerations
Organize content that can
be presented in different ways without changing the logical structure (e.g., a
SmartArt graphic showing a process can be reformatted to a bulleted list in the
same sequence). This will help students with specific learning differences
access the content in a way that best suits their needs.
If
using discussion forums, use asynchronous rather than synchronous forums. This
will allow all students to engage with the forum at their own reading
pace.
In
screen-shared or prerecorded presentations, use an off-white background for
presentation slides and avoid patterned backgrounds and text overlying images.
This will help remove barriers for students with dyslexia and visual processing
disorders.
Use bulleted lists in
screen-shared presentations to reduce text density to ease reading
comprehension for students with specific learning differences.
Do
not elide information in written form that you provide to the class verbally.
Otherwise, students with hearing impairments or certain learner differences may
miss this information.
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Instructional
Guidelines
Providing an Inclusive
Online Environment
Organize content on
webpages and learning management systems, like Moodle, in a systematic,
predictable way that does not vary from lesson to lesson. Such organization
benefits all students, but is especially helpful for students with autism
spectrum disorder or similar specific learning differences.
Setup reversible submission
controls on such platforms. This will allow students to minimize errors and
reduces anxiety.
Have a high tolerance for
error as students find their way toward engaging with the content and
technology on their own terms.
Use a variety of
interactive activities, for both groups and individuals, to accommodate a
broader range of learning styles.
Providing Clear
Expectations
Provide clear guidelines
for behavior and expected performance in video conference classes and
discussion forums.
As
much as possible, indicate how long you expect students to work on or be able
to complete an assignment both in and out of class.
As
much as possible, explicitly mention which lesson or course aims an individual
assignment targets.
Providing Students With
What They Need
Give students time to
familiarize themselves with the virtual learning environment at the outset of
the class. This can be done as an entire lesson, or broken into stages across
multiple lessons to scaffold use of the given platform through linked classroom
activities. Though students will likely need to navigate many of these
platforms on their own, you should help guide them through basic operations,
including how to resolve common platform-specific problems.
Provide ample time for
reading or interacting with content.
Provide ample time after eliciting
responses, whether spoken or typed, in a video conference class.
Allow flexible engagement
of the material, as many students will already know the best way for them to
learn.
Promote independent
learning and ownership of the course.
Give tips on
time-management skills.
It is very likely that you already follow some (if
not many) of these guidelines. Similarly, you may have thought as you read
these guidelines that many (if not most) are common sense to an experienced
teacher. I hope this is the case, as such reactions illustrate the point that
inclusive practice is both good for all students and a simple matter of habit
for teachers.
It may also
be the case, however, that reading this list caused yet another wave of panic
as you realized the materials or lessons you’ve already planned may violate
some number of these principles. If that is the case, then remember this final
point if you remember anything at all: You are part of a long tradition and
large community of people who have dedicated their careers to the cultivation
of hearts and minds. If you need help, if you are feeling lost or overwhelmed,
lean on each other. Ask your colleagues for advice or a few encouraging words,
do not forget your communities of practice, and take the time to ferret out a
resource or two.
There are
many good resources on inclusive practice available in print or online, and
TESOL International Association’s own Supporting
Students With Disabilities Interest Section is a good place to find
help through catalogued resources and a community of practice. You are not
alone, and you students will not be, either.
References
Evans, N.,
Broido, E. M., Brown, K. R., & Wilke, A. K. (2017). Disability in higher education: A social justice approach.
San Francisco, CA: Jossey-Bass.
Grace, S.,
& Gravestock, P. (2009). Inclusion & diversity: Meeting
the needs of all students. New York, NY: Routledge.
Davey
Young is the current chair of the
Supporting Students With Disabilities Interest Section for TESOL International
Association. He is also a lecturer in the Department of English Studies at
Sophia University in Tokyo, Japan, and a PhD student in the Graduate School of
Asia Pacific Studies at Waseda University, also in Tokyo. He spends a lot of
time thinking about disability and difference in language
learning.
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Active TESOL members may read current and recent issues of TESOL Connections online at http://www.tesol.org/tc. Inclusion in TESOL Connections does not constitute an endorsement by TESOL.
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