Traditionally, language program administrators employ systematic planning cycles to identify student, faculty, and program needs. U.S.-based intensive English programs, however, are facing a volatile field that renders conventional strategic planning all but impossible. This article addresses strategic management during unpredictable times by focusing on approaches borrowed from the world of entrepreneurship. Read More

This simple shared visioning exercise provided a useful framework for the author’s Faculty Development division to consider and develop a coherent, shared set of goals and values for its program. The activity gave each team member the opportunity to articulate and shape hopes and expectations for the organization, and the collaborative process has contributed to creating a culture that values the full and effective participation of all members. Read More

This article is the third part in a series that has shown innovative ways to elevate the image of ESL on college and university campuses across the United States. This last installment looks at student- and faculty-centered programs that have helped their ESL departments gain exposure at their respective institutions. Read More

Linh Phung reflects on her growth as a director with the English Language Program at Chatham University. Though she strongly believes in the power of knowledge and training, she also realizes there are things we can only learn through engagement in and reflection on actions—with all the pains and the joys associated with them. Read More