
Kay Stremler |

Kimberly Anderson |
In many universities, a majority of the students in science,
technology, engineering and mathematics (STEM) graduate programs as well
as increasing numbers of undergraduates are international students.
Even for students who have the minimum English proficiency required for
admission, the need for academic and professional language and cultural
support is great, and often unmet by their content programs. Although
discipline-specific communication skills are expected, these skills are
seldom taught explicitly. International graduate students often struggle
with discipline-specific critical thinking and analytical skills,
communication skills for genre-based tasks, and disciplinary
socialization knowledge needed to master professional communication and
behavior.
Effective participation in a discipline-specific community has
been linked to mastery of discipline-specific genres over time, but much
more than knowledge of text structures is required for socialization
into a profession (Dressen-Hammouda, 2008; Morton, 2009). Professional
literacy practices include unwritten expectations, interpersonal
relationships, and socialization into one’s department (Casanave
& Li, 2008). Theories regarding communities of practice (Lave
& Wenger, 1991) describe the sociocultural perspective, which
supports the importance of participation of new members of a profession
with more expert members to promote learning and enculturation.
Although discipline-specific communication skills and student
learning transfer to discipline-specific program courses has often been
beyond the scope of a typical English for specific purposes
(EAP)-focused ESL program (James, 2010), they can be incorporated into
an ESL curriculum through a customized and collaborative English for
specific purposes (ESP) approach. The development and teaching of ESP
courses is guided by the theories and pedagogy of content-based
instruction used for ESL, EAP, and intensive English programs (IEPs).
Therefore, TESOL students; ESL, EAP, and IEP instructors; and other
TESOL professionals interested in collaborating with STEM faculty are
well positioned to develop customized ESL courses that focus on the
academic literacy, professional expectations, and cultural competences
necessary for discipline-specific courses.
An ESL program will add value and credibility on its campus by
initiating relationships with other academic programs/departments that
enroll high numbers of international students and by being proactive in
meeting the linguistic needs required to be successful in those
programs. Initial contacts can be made in department meetings, campus
committee meetings, campus-wide surveys distributed by an ESL program,
and various campus faculty and student resource centers. Partnering
relationships can be established at any level: faculty to faculty,
faculty to administrators, and so on. The goal that opens many doors to
collaboration is always student success.
At Eastern Michigan University (EMU) customized graduate-level,
credit-bearing courses have been established through collaboration
across campus with three STEM graduate program departments with high
percentages of international students (Chemistry, Biology, and Clinical
Research Administration). The development of a specific graduate-level
customized course involves collaboration with STEM content area faculty
to define the situation and needs, develop and teach the course, and
solicit feedback.
Situation and Needs
At the outset of the collaboration, it is critical to
understand the content area program requirements, the students’
challenges, and the professional skills that they need to acquire. The
STEM program faculty will be able to articulate the program requirements
as well as the areas where international students have
specific/distinct challenges. This information regarding the
field-specific academic and professional expectations can be obtained
from a STEM program advisor who solicits his or her colleagues, directly
from faculty, or from an advisory group with follow-up to a program
advisor. It is not necessary for the TESOL professional to be a STEM
expert to teach this type of skills-based language course.
In the case of the Clinical Research Administration (CRA)
program at EMU, students are placed in a practicum experience where they
function as a coordinator for clinical trials for new drugs. In this
role, a CRA student interacts with patients and healthcare and drug
development professionals in hospitals where the trials are conducted,
in collaboration with drug companies, who sponsor the trials. Therefore,
CRA students must have strong skills to communicate competently,
ethically, compassionately, and professionally, in the context of U.S.
culture, all while adhering to strict confidentiality and safety
regulations. This is a challenge to any professional in this field, but
especially to international graduate students.
The specific features of the CRA customized course include
professional communication skills in a healthcare setting, professional
competence (an ethical context) beyond academics, cultural competence in
a professional setting, as well as academic skills and language
development. This course provides the opportunity for students to
immediately apply language skills to professional and academic
expectations in order to develop discipline-specific fluency.
The Course
Based on the unique features defined for a customized course, a
TESOL professional can create a course skills, assignments, and
assessments matrix, which provides a framework for the course syllabus
(Table 1). This matrix needs to be in a concise form that is easily
understood by non-TESOL faculty, because it is critical to discuss in
detail the content of the STEM program assignments and STEM program
faculty expectations for each of the skills proposed in this framework.
The needs and expectations that the STEM faculty identifies are the
skills students need to acquire. The TESOL professional identifies
specific assignments and assessments to enable the students to learn and
practice the skills and performs assessments to ensure that students
are becoming proficient in the skills.
Table 1. Course Skills, Assignments, and Assessments Matrix Example
Skill |
Assignments |
Assessments |
Accent reduction for comprehensible
and clear verbal communication with other health care professionals and
patients
Topics: Suprasegmentals, thought groups, and intonation |
2-minute introduction of yourself to academic colleagues (video recording)
2-minute self-introduction to new professional colleagues (video recording)
1-minute self-introduction to patients (sound recording)
1-minute self-introduction to family members of a patient (sound recording)
Listen to native speakers and identify features of their speech (sound recordings)
Respond verbally to healthcare-related situations (sound recordings) |
Verbal assessment:
· use of thought groups and pauses
· pace
· intonation
· articulation of words (stress and sound)
· articulation at the sentence level (stress)
· grammatical accuracy
· logic
· comprehensibility
· use of medical vocabulary
· use of verbal cues |
In such an ESP course, the use of field-specific materials for a
STEM customized course is essential. If possible, it is extremely
helpful for the TESOL professional to receive syllabi for STEM program
courses. Based on these syllabi, collaboration with the STEM program
faculty advisor, and incorporation of Internet resources, a set of
materials can be assembled. For the CRA course, a role definition, case
studies, and relevant cultural assimilators were available online. Additionally, in STEM
fields many of the resources and course materials are scientific
journal articles. Librarian specialists can assist the TESOL
professional to learn more about the field-specific databases and
journals. During the course of the semester, collaboration with
librarian specialists will also support the students and TESOL
professional.
Feedback
Ongoing collaboration with the STEM program faculty advisor is
essential to establishing rapport and exchanging feedback. Providing the
STEM advisor with updates as the semester progresses and engaging him
or her to participate (e.g., in approving student research paper topics)
supports development of an ongoing dialogue. Discussion and comparison
of student feedback on the ESP course to the program advisor and ESL
instructor, along with observations made by the program advisor, can
provide the basis for immediate minor course improvements and overall
success in the CRA program.
Formal feedback is also essential to demonstrate results. A
pre- and postskills assessment is given to the students in each
customized course, and the results are quantitatively evaluated for
trends. Additionally, qualitative written feedback is collected from the
students in the form of a survey at the end of the course semester and 1
year following completion of the course. The analyses of these
assessments and surveys are shared with the STEM program advisor. This
allows for continuous improvement and evolution of the course as
needed.
Conclusions
Collaborations between STEM faculty and TESOL professionals to
define specific skills needed, develop and teach a customized course,
and use feedback to make improvements can support international students
in developing academic literacy, professional expectations, and
cultural competencies for their discipline. The concepts and tools used
to develop collaborations, evaluate student needs, and design
discipline-specific courses and materials as well as assess the
effectiveness of discipline-specific courses are easily applied to other
undergraduate and graduate situations across the university. Customized
ESP courses provide an extended opportunity, beyond a typical ESL
program, to support international students across campus who are
becoming discipline-specific professionals.
References
Casanave, C. P., & Li, X. (2008). Learning the
literacy practices of graduate school. Ann Arbor: University
of Michigan Press.
Dressen-Hammouda, D. (2008). From novice to disciplinary
expert: Disciplinary identity and genre mastery. English for
Specific Purposes, 27, 233–252.
James, M. A. (2010). Transfer climate and EAP education:
Students’ perceptions of challenges to learning transfer.
English for Specific Purposes, 29, 133–147.
Lave, J., & Wenger, E. (1991). Situated
learning: Legitimate peripheral participation. Cambridge,
England: Cambridge University Press.
Morton, J. (2009). Genre and disciplinary competence: A case
study of contextualization in an academic speech genre. English
for Specific Purposes, 28, 217–229.
Kay Stremler has a master’s in TESOL and a PhD in
chemistry. Currently she teaches professional and academic communication
to graduate ESL students at Eastern Michigan University. She also has
extensive experience in international biotechnology drug development.
Living and working in Germany for 7 years inspired her interest in
TESOL, which she pursued through a master’s at Eastern Michigan
University. Currently at Eastern, she is involved in research on
enculturation and learning transfer in scientific, technical, and
healthcare disciplines at the graduate level.
Kimberly Anderson has a master’s in
TESOL/intercultural studies. She currently serves as director of the ESL
Program at Eastern Michigan University and has led a steady program for
10 years through a multitude of changes in both international student
enrollment trends and administrative/organizational restructuring on the
EMU campus. She developed and oversees an all-skills English tutoring
center for all international students on campus and an intensive English
program that runs parallel with a full EAP program. She is currently
working on expanding customized ESL courses at the graduate level for
discipline-specific language needs. |