TESOL Board Connect: COVID-19 Language Classrooms: Not All Gloom and Doom
by Okon Effiong

We have spent the past 25 months talking about, writing
about, reading about, and listening to stories about COVID-19 and related
topics. Though the virus’s dark clouds are still hanging in many language
classrooms in different parts of the world, many resilient classrooms are
restoring normalcy or near normalcy.
The new era the virus has heralded in prompts
teachers worldwide to reinvent themselves in order to perform their primary
role of supporting the learners. This adaptation and ability to perform has
been in varying degrees and largely dependent on institutional and governmental
support. For some, there are classrooms with high-tech bells and whistles, but
for many, especially those with desks and chairs only, it is the “same old same
old” story. Many of us are familiar with tech terms such as Zoom, Teams, Webex,
Blackboard, Schoology, Google Classroom, LearnDash, and D2L Brightspace, but,
unsurprisingly, these technologies are still unknown to millions of teachers in
different teaching contexts.
The disparity highlighted by the World Health
Organization (WHO) in the
distribution of COVID-19 vaccine globally mirrors language classrooms
worldwide as far as tech-supported learning is concerned. It would not be
preposterous to say that technological disparity, or disparity of any kind, is
a function of economic disparity. In the height of the pandemic, several
governments shut down schools in different parts of the world for periods
ranging from 1 month to 1 year or more, but as the pandemic abated, schools
resumed in some regions of the world either virtually or physically. The
Nigerian school system was shut down for 1 year, except for some private
tertiary institutions with the technological capability to offer online
classes. There were classes held on television for some city dwellers who could
afford the electricity to power their TV sets, but millions of school children
could not avail themselves of this option. This was a price paid by many
learners and teachers for the digital divide, especially in economically deprived
countries. According to Human
Rights Watch, the economic effect of the lockdown drove many African
school children into street hawking to augment their family income, and
learning suffered as a consequence.
Utilizing
Technology in Varying Contexts
The pandemic has created opportunities for advocacy
in different parts of the world. It was an opportunity for teachers to explore
the repertoire of strategies and tactics available that would facilitate
teaching and professional development in the face of lockdown or meltdown of
the educational system. Rather than resign themselves to failure, teachers
became creative with the limited tech tools at their disposal and were able to
perform their teaching duties with very limited resources. Facebook and other
social media platforms were used to promote learning in the low-tech regions.
In my teaching context, the platform of choice was Blackboard
Learn Ultra, and I was able to support my learners effectively to
navigate this difficult period.
I am fortunate to teach at an institution where
there is state of the art technological infrastructural support. At the onset
of the pandemic, my institution immediately swung into action by offering
training sessions to faculty members and updating the tech platform to
accommodate the demands of online teaching. Within weeks, faculty members
became conversant with the challenges of online teaching and were able to address
them with the structured support provided by the university. Suddenly, we were
all equipped with upgraded IT skills for effective online teaching, and I can
claim to be more tech-savvy now than I was before the pandemic.
Classrooms the world round found themselves, during
the pandemic, utilizing whatever technology they had access to in order to
reach their students. These classroom technologies persist, even as we begin to
return to that state of near normalcy. If we link language learning permanently
and intricately to technology, it will bring up many questions related to
equity:
-
If the types of technology that were employed
during the pandemic become the key determinants of successful language
learning, do we need different parameters to measure language learning in
different parts of the world?
-
What are the core values for tech-enhanced
language learning?
-
Do these core values compare with the core values
of the pre-COVID teaching approaches typical of low-tech contexts?
Changes
in Professional Development
Language teacher associations were active in
offering online professional development opportunities as a way of supporting
teachers in different parts of the world. As face-to-face (F2F) events became
impossible, many in some contexts relied on limited and mostly obsolete tech
resources to remain active. Despite missing the personal touch of F2F
conferences and symposia, the virtual versions offer more flexibility and allow
for greater global participation. Basic tech tools, such as WhatsApp or Telegram,
became major modes to deliver seminars and conferences; tools like Zoom or
Teams require data packages that are beyond the means of an average teacher in
Africa and many similar regions of the world, so WhatsApp and Telegram became
the answer to this economic challenge.
Throughout the pandemic, we witnessed a myriad of
virtual webinars that has made it possible for many teachers in different
regions of the world to avail themselves of professional development
opportunities. My institution hosted two virtual conferences that attracted
participation from more than 50 countries and we were able to reach a much
wider global audience—more than 7,500—compared to our F2F events that drew 500
participants.
The various interest sections and professional
learning networks of TESOL
International Association rose to the challenge and supported
teachers worldwide with webinars. TESOL’s 2020 and 2021 Conventions were
virtual, and the 2022
Convention was hybrid, thus giving those who couldn’t travel the
opportunity to attend the event. In another example, Africa
ELTA adopted WhatsApp as their conference tech platform, and this is
similar to what others in similar challenging situations use.
The
New Role of the Language Teacher
In addition to forever altering the way we provide
and receive professional development, the pandemic has effectively changed the
role of the teacher beyond what it used to be. We have become health advisors
and counsellors to not only our family members but to our students, learning to
empathize more. The pandemic also prompted many institutions to upskill their
staff and expand their capabilities.
Additionally, with gradual easing of pandemic
restrictions comes HyFlex
teaching, in which teachers must deal with learners who are
physically present in class and those that are digitally connected to the same
lesson. With only F2F teaching, there is a greater likelihood of teachers
deploying technology more in lessons as a consequence of virtual teaching.
Global economic disparities have put many at a
disadvantage, and this imbalance will certainly affect how teachers approach
their duties. These teachers will almost certainly have more challenging
responsibilities than those in tech-enabled teaching contexts.
Some
Unforeseen Benefits
It is not all gloom and doom. To begin with, there
were nonacademic benefits. For example, digitalization of existing assessment
and feedback systems may lead to paperless teaching and learning, which would
be welcome by environmentalists. Virtual teaching eliminates transportation,
thus saving on fuel. During the pandemic, I was filling my gas tank every 6
weeks as opposed to weekly prepandemic filling. There was less laundry because
teachers could be top-half formal and bottom-half casual in their dress code,
and teachers could be ready for classes in fewer than 5 minutes.
Language teacher associations have been galvanized
into providing virtual professional development events for their members, and
teachers who had less inclination to associate with such associations had a
reason to join to seek ways of meeting the challenges of teaching in the
pandemic. Educators around the world have gained digital access to professional
development content they didn’t have access to before.
As my village elders would say, “Some evil[s] are
not necessarily evil.” The pandemic had some devastating effects on the health
of the populace, but it also afforded opportunities for advocacy and
professional development for many practitioners in our field. The virus may not
go away soon, and we language teachers should be ready to evolve as the need
arises.
Okon Effiong holds a PhD and teaches in the Foundation Program Department of English, Qatar University. He is the chair of its conference planning committee, a position he has held for many years. He is also a member of TESOL Board of Directors (2020–2023). Okon is the founder and past president of Africa ELTA (Formerly Africa TESOL). His research interests include foreign language anxiety and language teacher associations.